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Support

Need help with Repito? We typically respond within 24 hours.

Email us

padosiak@gmail.com

Frequently asked questions

How does Repito count my reps?

Repito uses on-device pose detection via your phone's camera. No video or image ever leaves your device — only the final rep count for each set is saved.

How do I cancel my subscription?

Subscriptions are managed through the App Store or Google Play. On iPhone open Settings → your Apple ID → Subscriptions → Repito, then tap Cancel Subscription. On Android open the Play Store → profile icon → Payments & Subscriptions → Subscriptions → Repito, then tap Cancel.

Can I get a refund?

Refunds are handled directly by Apple or Google depending on where you purchased. For App Store purchases visit reportaproblem.apple.com. For Google Play visit play.google.com/console or contact Google Play support.

How do I delete my account?

Open Repito, go to Settings, scroll to the bottom and tap Delete Account. Your data is deactivated immediately and permanently removed within 30 days. If you have an active subscription, cancel it separately through your app store before deleting the account.

The camera is not detecting my reps. What should I do?

Make sure the camera has a clear view of your full body in frame, the area is well-lit, and nothing is covering the lens. If the problem continues, restart the app and try again. If it still doesn't work, email us with your phone model and iOS/Android version.

Why is my friend's workout not showing up?

Make sure you are following them and they have completed at least one workout today. Leaderboards refresh every few minutes.

I found a bug. Where do I report it?

Email padosiak@gmail.com with a short description and, if possible, a screenshot. Please include your device model and app version (Settings → About).

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